Custom Jewelry Process

Our custom is your creation!

In today’s world the concept of customization is something desired by most consumers, but it is not always easy figuring out where to start and how to put together different design elements. When it comes to customizing jewelry, our designers are ready to help guide you in creating the perfect piece. No matter if this is a piece that is just starting its journey - be it an engagement ring, wedding band, a gift for someone special in your life or a piece incorporating sentimental stones and family precious metals, we start each process the same way. We begin by listening to your vision, putting it to paper, and then starting the creation process. Each detail matters and each piece has a story which is what we showcase in the final products that are all crafted and set in store!

What does the process entail?

First, sitting down or consulting over the phone with a staff member to discuss the elements you are looking to incorporate into the design. Once we have established all of the major to minute details a hand sketch is supplied in multiple views to give a true visual of the design before moving forward to the creation process.

Second, different design styles or jewelry pieces can require different methods of creation. Something sleek and modern is typically best produced in a CAD (Computer Assisted Design) program which allows us to create truly perfect pieces. For example, a customer requesting a matching wedding band is then made simple because we have the original engagement ring file to ensure a perfect match. In other scenarios, designs that are mimicking vintage jewelry styles of the past are best created by hand carving. The immense amount of detail, engraving styles, and piercing work require the human touch to bring it to life. Our designers will guide you in making the best decision to achieve the desired finish piece.

Third, be a part of the process! We offer each customer the opportunity to see their design work in person! Showing the CAD renderings of the design in an e-mail, printing the 3-D CAD design for viewing in store, or viewing the hand carved wax that our hand carver has brought to life from a solid wax block. Once the design has been approved by you and only you, our staff gets to work moving through the required steps of casting, picking matching quality stones, setting and finishing the truly one-of-a-kind item.


Interested in having a one of a kind custom piece conceptualized by one of our in-store designers, but not interested in going through the design process yourself?

Check out our unique selection of custom designs all crafted in store that are waiting to find the perfect person to start their journey with!